Cancellation PolicyA fee of 20% will apply for written cancellations received
7-14 days prior to the commencement of the How to register for eLearning courses?Go to the page for the specific certificate program online course you wish to attend and complete contact form to receive registration form and updated online web learning schedule. Also you may opt to click on brochure/registration form on each course page, complete the form and fax to 1-573-547-6153 eLearning FAQCan
I pause my progress and come back to complete the course later? The
webcasts cannot be postponed and are set within a given time frame however,
it is possible to discontinue a current course and join the next, at the
same point.
When
will I receive my materials? Materials are received in electronic format at regular intervals throughout the course, by email. Will
I receive notification that I am enrolled on this course? Yes, confirmation is sent between 7 and 10 days from point of registration. LIVE
WEBCASTS What
do live webcasts involve? Will
it be a live session? Yes
the webcasts are live (in real time). All
students and the instructor log in to the webcast ‘room’ simultaneously.
How
long will the sessions be? The
sessions are between 60 and 90 minutes, depending on how many questions the
participants have. What
if I cannot make/miss a live webcast? Webcasts
are recorded and available to students upon request, however to receive the
certificate of completion a minimum of 70% of live webcasts must be
attended. The live webcasts offer the opportunity to interact with the
instructor and other participants from around the globe, which is an
essential part of the learning process. Where
do I download the webcast software? All
the necessary instructions to download and install the webcast software are
sent to participants prior to the course. When
will the sessions take place? When will I receive a webcast schedule? The
webcast schedule is not put together until after registrations close.
The reason for this is that the course is promoted globally and we
often have participants from several time zones. Once registrations close
participants receive a questionnaire which determines the availability of
those registered. Once all questionnaires are returned we create a schedule
which will meet everyone’s requirements.
Each webcast will run at 2 varying times and we guarantee at least
one session will fall into the requested time frames.
Are
the sessions held at the same time of day/day of the week every time? We
do try to keep the schedule as consistent as possible, however, this depends
on the instructor’s availability.
If
I experience technical difficulties and am unable to sit in the session,
will I be able to arrange for another? The webcast sessions are recorded for this reason, but depending on the situation it may be possible to reschedule a session for a later date. Can
I talk to my instructor throughout the session or is all the
communication one-sided? Communication with the instructor is possible at all times via microphone, drawing on the whiteboard or by typing in the direct messaging tool. Can
I discuss problems with the other people in the session or am I restricted
to talking to the instructor? Interaction with everyone in the room involved in the session is not only possible but encouraged. What
language are the webcasts presented in? All webcasts are presented in English. What
do I need? How
are we assessed? A series of assignments are completed during the course. These demonstrate understanding of the materials. What
do the assignments involve? The assignments are usually a set of questions, problems or calculations which are based on the material provided. They are not designed to trick, merely to determine if the materials have been understood. Are
there exams? No, due to the difficulty in monitoring an exam in an e-learning environment there are no exams. How
much time do I need to spend on the course every week? This depends on the participants’ existing knowledge, but we estimate between 3 and 5 hours per week. This includes the live 1-hour webcast, set reading materials and assignment.
If
I am struggling to keep up with the workload can I get any extra help or
tuition? Certainly. The instructor is available to help via email, phone or Skype, and depending on the situation extensions are available for assignments if need be. An additional one-on-one webcast with the instructor is possible, although an additional cost may be incurred. Do
I need to have any qualifications to understand it? This varies from course to course. Please contact IDC Technologies office for the requirements for specific courses. Are
there a maximum number of participants allowed per course? Yes. In order to maximise the benefit you receive from the course, and to provide you with as much interaction as possible with the instructor and other participants we do limit the number of students per course. The maximum number varies from course to course. We also do keep webcast numbers to a maximum of 10 to keep interaction high. If we do receive a high number of registrations for a course we ensure that we have enough webcast sessions to cater for everyone. Do
I have to start on the designated commencement date? The commencement date is merely the date that registrations close. On this day the information packs and first set of course materials are sent. The first webcast usually occurs about 10 days after this, once all participants have returned their pre-course questionnaires.
If
I don't understand something am I able to 'approach' the instructor 'after
class'? Yes, the instructor will always stay behind ‘after class’ for questions. Participants can also contact the instructor via phone, Skype or email. If
there are hands-on aspects to the session are all the delegates able to be
involved? The
hands-on sessions are performed using application sharing tools or
simulation software. Only one
student can do this at a time, but we ensure all students have the
opportunity to use these tools. If you have further questions about our eLearning Course offerings, please use contact form for course you are interested in, our use our main company website contact form. Please click your button after reviewing this eLearning help page about our IDC Engineers-Australia-approved online courses. Programmable control systems brochure & registration
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